vb222 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data vb222 collects from players in Bangladesh, why we collect it, how it is used and stored, and the rights you hold over your own information. We are committed to handling your data with transparency, care, and full accountability.
How vb222 Protects Your Privacy
Six core commitments that underpin the way vb222 collects, uses, and safeguards the personal data of every player on our platform.
End-to-End Encryption
Every data exchange between your device and vb222 servers is protected by 256-bit SSL/TLS encryption. Sensitive personal and financial data is never transmitted or stored in plain text. Our encryption standard meets the same baseline used by major commercial banks operating in Bangladesh.
Minimal Data Collection
vb222 collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with applicable legal obligations. We do not collect data speculatively or store information beyond the periods required for their stated purpose.
vb222 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Where we share data with trusted service partners — such as payment processors like bKash and Nagad — it is done under strict contractual confidentiality obligations and only to the extent necessary to deliver the service.
Your Rights, Respected
Every vb222 player has the right to access, correct, or request deletion of their personal data. You may also object to certain processing activities or request a copy of your data in a portable format. Requests are handled within a reasonable timeframe by our dedicated support team.
Defined Retention Periods
Personal data is retained only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. Account data is typically retained for the lifetime of your account plus a mandatory regulatory period thereafter. Inactive accounts are flagged for review after 24 months.
Breach Notification
In the unlikely event of a data security breach that may affect your personal information, vb222 will notify affected players without undue delay. We maintain an internal incident response protocol to contain, investigate, and remediate any security incident as swiftly as possible.
Your Data Rights at a Glance
As a vb222 player, you hold meaningful rights over your personal data. The following rights are available to every registered account holder.
Right of Access
Request a full copy of the personal data vb222 holds about you at any time.
Right to Rectification
Ask us to correct any inaccurate or incomplete information held in your account profile.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected.
Right to Object
Object to processing of your personal data for direct marketing or profiling purposes.
Right to Portability
Receive a copy of your data in a structured, machine-readable format for transfer to another service.
Right to Restrict Processing
Ask vb222 to limit how we use your data while a query or complaint is being investigated.
1 Introduction
This Privacy Policy (hereinafter "Policy") describes how vb222 (hereinafter "vb222", "we", "us", or "our") collects, uses, stores, and protects the personal data of individuals who visit, register with, or use the services available at vb222.io (the "Platform").
By creating an account on vb222, making a deposit, placing a bet, or otherwise interacting with our Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the Platform immediately.
This Policy should be read together with the vb222 Terms and Conditions, which are available at /terms-conditions and are incorporated by reference into this document.
2 Data Controller
vb222 acts as the data controller in respect of the personal data processed through the Platform. As data controller, vb222 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
All data-related queries, access requests, and complaints should be directed to our support team. Contact details are provided in Section 14 of this Policy.
3 Personal Data We Collect
vb222 collects the following categories of personal data from players and Platform visitors:
3.1 Identity & Contact Information
- Full legal name
- Date of birth (used to verify that you meet the 21+ age requirement)
- Gender (optional, collected during registration)
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
- Mobile phone number
- Email address
3.2 Identity Verification (KYC) Documents
- National Identity Card (NID) number and image
- Passport (where provided as an alternative to NID)
- Birth certificate (where required for age verification)
- Proof of address documents
- Selfie or facial photograph (where required for liveness verification)
3.3 Financial & Transaction Data
- Mobile financial service account numbers (bKash, Nagad, Rocket, Upay) — stored in tokenised form
- Bank account details (where bank transfer is used)
- Deposit and withdrawal history
- Betting and gaming transaction records
- Bonus and promotional redemption history
3.4 Technical & Usage Data
- IP address and approximate geolocation
- Device type, operating system, and browser information
- Pages visited and time spent on each section of the Platform
- Login timestamps and session duration
- Referring URL (where applicable)
3.5 Communications Data
- Records of live chat, email, and SMS communications with the vb222 support team
- Feedback, survey responses, and complaint records
4 How We Collect Your Data
vb222 collects personal data through the following channels:
- Directly from you: when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or respond to a survey.
- Automatically: through cookies, session tokens, and server logs as you navigate and interact with the Platform. See Section 10 for full details of our cookie usage.
- From third-party service providers: identity verification partners, payment processors (including mobile financial service operators), and fraud detection services may provide us with data relevant to your account.
- From public sources: where permitted by law, we may supplement the information you provide with data from publicly available sources for the purposes of identity verification or fraud prevention.
5 How We Use Your Personal Data
vb222 uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration & management | Identity, contact, KYC documents |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits & withdrawals | Financial & transaction data |
| Fraud prevention & anti-money laundering | Identity, financial, technical data |
| Responsible gaming monitoring | Transaction, usage, communications data |
| Customer support & dispute resolution | Identity, communications data |
| Platform security & abuse prevention | Technical & usage data |
| Personalised promotions & bonuses | Transaction, usage data (with consent) |
| Legal & regulatory compliance | All categories as required by law |
| Platform analytics & improvement | Technical, usage data (anonymised) |
vb222 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review, except where this is strictly necessary for fraud prevention and is disclosed to you at the time.
6 Legal Basis for Processing
vb222 processes personal data on the following legal bases:
- Contractual necessity: Processing is necessary to perform the contract between vb222 and you as a registered player — including account management, payment processing, and game delivery.
- Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and financial record-keeping rules.
- Legitimate interests: vb222 processes certain data on the basis of its legitimate business interests, including fraud prevention, Platform security, and responsible gaming monitoring, provided such interests are not overridden by your rights.
- Consent: Where processing is based on consent (for example, receiving personalised promotional communications), you may withdraw that consent at any time by contacting the support team or adjusting your account notification preferences.
7 Data Sharing & Disclosure
vb222 does not sell your personal data. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to contractual confidentiality obligations:
- Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the payment data necessary to process your specific transaction.
- Identity verification providers: Third-party KYC service providers receive identity documents solely for the purpose of completing your account verification.
- Fraud detection services: Technical and transaction data may be shared with fraud prevention partners to identify and block suspicious activity.
- Game software providers: Where required by game providers (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) to deliver live or RNG-based games, limited session and account-status data may be shared in real time.
- Legal & regulatory authorities: vb222 will disclose personal data to law enforcement, financial intelligence units, or regulatory bodies where required to do so by law or in response to a valid legal order.
- Professional advisors: Legal counsel, auditors, and insurers may access data under strict professional confidentiality obligations where necessary to provide their services to vb222.
8 Data Retention
vb222 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following general retention periods apply:
- Active account data: Retained for the duration of your active account relationship with vb222.
- Closed account data: Following account closure, identity and transaction records are retained for a minimum of five (5) years to satisfy anti-money laundering and financial record-keeping obligations.
- KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
- Customer support communications: Retained for three (3) years from the date of the interaction.
- Technical and usage logs: Retained for twelve (12) months in identifiable form, then anonymised or deleted.
When personal data is no longer required, it is securely deleted or anonymised in accordance with vb222's internal data disposal procedures.
9 Security Measures
vb222 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- 256-bit SSL/TLS encryption for all data in transit between your device and vb222 servers.
- Encryption at rest for sensitive data fields including payment account numbers and identity document images.
- Role-based access controls ensuring that vb222 staff can access only the data necessary for their specific job function.
- Multi-factor authentication (MFA) required for all administrative access to data systems.
- Regular internal and third-party security audits and penetration testing of Platform infrastructure.
- Automated monitoring for anomalous login patterns, unusual transaction volumes, and potential account compromise.
- A documented incident response plan for identifying, containing, and reporting data security breaches.
While vb222 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
10 Cookies & Tracking Technologies
vb222 uses cookies and similar tracking technologies (including session tokens and local storage) to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:
- Strictly necessary cookies: Required for the Platform to function correctly, including maintaining your logged-in session and securing your account. These cannot be disabled.
- Functional cookies: Remember your language preference, display settings, and other personalisation choices to improve your experience on return visits.
- Analytical cookies: Collect anonymised data about how players interact with the Platform — such as pages visited, session duration, and feature usage — to help us improve performance and content.
- Preference cookies: Store your notification and communication preferences so we can deliver relevant promotions and updates.
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Platform. vb222 does not use third-party advertising cookies or cross-site tracking technologies.
11 Protection of Minors
vb222 does not knowingly collect personal data from any person under the age of 21. Our registration process includes age declaration and identity verification steps specifically designed to prevent underage access. If vb222 becomes aware that personal data has been collected from an individual under 21, that account will be closed immediately and all associated data will be securely deleted, subject to any mandatory legal retention obligations.
If you are a parent or guardian and you believe your child has registered an account on vb222, please contact our support team immediately at [email protected] so that we can take appropriate action without delay.
12 Exercising Your Data Rights
To exercise any of the data rights described in this Policy — including access, rectification, erasure, portability, restriction of processing, or objection — please contact the vb222 support team via live chat on the Platform or by emailing [email protected].
When submitting a data rights request, you will be asked to verify your identity before we proceed. This is to ensure that personal data is only disclosed to the individual to whom it belongs. vb222 aims to respond to all verified data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension.
There is no charge for submitting a data rights request unless the request is manifestly unfounded or excessive, in which case vb222 reserves the right to charge a reasonable administrative fee or decline to act on the request.
13 Changes to This Privacy Policy
vb222 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When material changes are made, we will notify registered players by email or through an in-platform notification at least seven (7) days before the revised Policy takes effect.
The "Last updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how vb222 protects your personal data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way vb222 handles your personal data, please get in touch through any of the following channels:
- Live Chat: Available 24 hours a day, 7 days a week, directly within the vb222 Platform.
- Email: [email protected] — please include "Privacy Request" in the subject line for data-related queries.
Our support team is staffed by agents familiar with data protection obligations and will ensure your query is escalated to the appropriate person where necessary. We aim to acknowledge all privacy-related communications within one business day of receipt.
Explore More at vb222
Now that you understand how vb222 protects your personal data, feel free to explore our full range of cricket betting, live casino, slots, and more — all secured with industry-standard encryption.
🔞 21+ only. Gambling can be addictive — please play responsibly.